Customer Area
Register to the customer area and access to:
- Technical datasheets
- User manuals
- Software updates
- Companion apps
- Drivers and tools

Customer Support
To report a technical issue, please use our Ticketing system.
To speed up the response time, please submit 1 ticket / topic.
For general support inquiries, please use our Contact Form and select Tech Support Inquiry from the drop-down menu.
For urgent matters, you can also reach us by phone from Monday to Friday at:
+33 7 83 26 77 90
For a RMA request, please use the form below.
Return Merchandise Authorization
If you need to return a server, please send us your request using this form.
Our team will review your request and get back to you with the next steps as soon as possible.
Note: Do NOT return your equipment before your RMA request has been reviewed and approved by our team. Unauthorized returns may not be accepted.
Training
Training sessions are regularly organized to help you make the best out of Modulo Player and Modulo Kinetic.
Get in touch with our certified training centers to find out more.
Custom training sessions can also be organized worldwide.
If you have a request, please get in touch and let us know.
ALIVE SCHOOL
Certified Training Center
Pôle de l’événementiel – 191 rue des 5 voies
59200 Tourcoing
FRANCE
Tel: +33 (0)3 20 11 23 08
Email: contact@alive-school.fr
→ AGENDA
ARKALYA
Certified Training Center
22 Av. de l’Europe
67300 Schiltigheim
FRANCE
Tel: +33 (0)6 07 82 59 02
Email: formation@arkalya.eu
→ AGENDA
CFPTS
Certified Training Center
92, avenue Gallieni
93177 Bagnolet cedex
FRANCE
Tel: +33 (0)1 48 97 25 16
Email: contact@cfpts.com
→ AGENDA
OLIVERDY
Certified Training Center
8 Rue des Tilleuls
78960 Voisins-le-Bretonneux
FRANCE
Tel: +33 (0)1 30 23 96 69
Email: formation@oliverdy.com
→ AGENDA
STAFF
Certified Training Center
7 rue des petites Industries
44470 Carquefou
FRANCE
Tel: +33 (0)2 40 25 28 36
Email: contact@staff.asso.fr
→ AGENDA